Return Policy

If your order was lost or damaged in transit

Please let us know as soon as possible. We will credit your account with us, refund you, or reship all or part of the order, as appropriate.

If the order was damaged, keep the packaging! We may need it to file for insurance on the package; it may be difficult to refund you if we aren't able to process our claim. You must inform us of any damage to your order within seven business days of receipt.

If we have sent you the wrong item or failed to send an item

Please let us know within seven business days of receipt. We will refund you, credit your account, or ship a replacement item as appropriate and as available replacement inventory of equivalent grade and value allows. If we need you to return the item, we will reimburse you for basic ground shipping.

If you have purchased an item in error

Please let us know within three business days of receipt. We will refund you for the purchase price of the item (without shipping), less a 25% restocking fee. We will not reimburse you for your shipping.

If you believe we have overgraded an item

Purchased items may be returned for a refund if we are notified via email ernesto@pandpcomics.com, or by phone (786-376-1070) within seven days of receipt. Returns must be received at our office within two weeks of original delivery date (Canadian three weeks, international one month). Basic ground postage will be refunded on any books deemed to have been misgraded.

To receive prompt credit to your P and P Comics account or a refund to your credit card, please include a copy of the original invoice with notations for items returned.

Items returned without a copy of the original invoice may experience delays in processing. Items returned without authorization may incur a 25% restocking fee, deducted from the value of the refund.